Financial Institutions

 We service both consumer and commercial debt and specialize in pre and post charge-off debt, current auto loans, credit card, private label, personal and signature loan collections.  We understand the need for advanced data security, so we conduct periodic internal and third party audits while maintaining compliance with the Gramm Leach Bliley Act and the Fair Debt Collection Practices Act. SMA is ISO 27002 certified to mitigate the risk associated with potential data leaks. SMA's experience, capacity to handle large volumes of accounts and superior compliance ensures your reputation will be protected and your customers will be treated professionally at all times.

  Benefits to Financial Institutions include:

• Over 12 years experience working with Banks and Credit Unions.
• No close out fees.
• 1st and 3rd Party collection programs.
• Small collector queue counts- ensuring that accounts are contacted the maximum as allowed under Federal and State laws. 
• All work is performed in our New Hampshire location-no offshoring.
• Online Account Management - 24/7 accesss to payments, collection activity and reports on your placements.
• Dedicated Client Service Team